We want you to be completely satisfied with your purchase. Please read our policy carefully before making a purchase.
1. Digital Products Only
All products sold on our website are digital downloads. No physical items will be shipped.
2. Refund Eligibility
We offer refunds for digital products within 7 days of purchase if:
- The product is not as described, or
- The product is faulty.
3. How to Request a Refund
To request a refund, email us at creativecatandcodesign@gmail.com with:
- Your order details (order number, date of purchase)
- A description of the issue
4. Non-Refundable Circumstances
Refunds will not be granted if:
- The digital product has been copied, shared, or otherwise distributed, or
- The request is made more than 7 days after purchase.
5. Processing Refunds
Once your request is reviewed and approved, we will process your refund to your original payment method.
6. Contact Us
For any questions about this policy, please contact us at creativecatandcodesign@gmail.com.